Apple Service & Retail Specialists in Victor, NY

Expert repairs, certified technicians, and genuine Apple products. Get your Mac, iPhone, or iPad back to perfect condition.

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Our Services

Everything you need for your Apple devices

🔧

Express Repair

Fast, professional repairs by Apple-certified technicians. Most repairs completed within 3 days with genuine parts.

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Retail Store

New and certified pre-owned Apple products including MacBooks, iMacs, iPads, and a wide range of accessories.

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Training

Personalized one-on-one sessions to help you master your Apple devices and software.

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On-Site Service

We come to you! Professional IT support at your location to minimize downtime.

Getting Started is Easy

Three simple steps to get your device repaired

1

Submit a Ticket

Fill out our online support form with your device details. No guesswork, no miscommunication.

2

Get Your ID

Receive your 5-digit Support Ticket ID within 1-2 business hours via email or text.

3

Drop Off or Schedule

Bring your device in anytime or schedule an appointment at your convenience.

Trusted by the Community

Years of excellence serving Victor and surrounding Greater Rochester area

30+
Years in Business
33,000+
Repairs Completed
100%
Certified Technicians
4.5★
Google Rating
This business is great! Took my MacAir in this morning first thing because of a pop-up I was concerned about, as well as other operating questions. They had it for a little over an hour and it’s all fixed! A great local shop! They’re knowledgeable and speak in “user friendly” terms. Will be back!
Patricia

A quirky local shop that is way more fun than the Apple Store. They have been selling and repairing Macs since before the Genius Bar folks were even born. Mac Ave employees are not paid by Apple, so they are free to offer sharper criticisms of the pros and cons of a particular product.
Damon D.

Highly professional, so friendly, great work. They had a new battery in my phone in 1.5 hours on a busy day! Highly recommend using their online form which gets you all ready for the appointment. They also have absolutely top notch safety measures in place during COVID-19 and continue to be a great service during this time. Thank you!

Maggie L.

Apps are available on the App Store. Title availability is subject to change.
(1)Accessories are sold separately.
(2)Battery life varies by use and configuration. See www.apple.com/batteries for more information.

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