Here you will find videos and tutorials on how to perform certain tasks on a variety of devices and applications.
How to back up your Apple iOS device to iCloud via the backup now command.
Sometimes after upgrading your Mac Operating System or upgrading to a new Mac the Volume control will be removed from the menu bar. This short video will help with enabling the volume control in the menu bar.
This quick video will show you how to setup your W1 powered wireless headphones with your Mac running 10.12 or later
This video will walk you through setting up Apple's Two-Factor Authentication using your iPhone, iPod, or iPad. Two-Factor Authentication is an additional security procedure by Apple for use with an Apple ID. This additional security procedure will give your valuable...
This quick clip (GIF) shows you how to find the Serial Number and Model of your computer. It auto replays so if it moves too fast watch it a couple times to understand the steps required.
This short video walks you through the steps required before bringing your iPhone, iPad, or iPod in for Service/Repair. Following the steps demonstrated in this video will make sure that your repair check-in is as speedy as possible.
This How To video will walk you through the process of Turning off FileVault on a Mac computer. Reasons to disable FileVault encryption: You have an older computer with a Mechanical Hard Drive Computer startup time is too slow You are prone to forgetting passwords You...
This video will walk you through setting up a guest network on the Apple AirPort Router (including AirPort Express, AirPort Extreme, and AirPort Time Capsule). Subscribe
This How To video walks you through checking an Error message on your Apple AirPort Router. Some times your AirPort router will have a flashing Amber light instead of a steady Green light. The Amber light is an indicator that something may be wrong with your AirPort...
This video will walk you through setting up your Apple AirPort router (including AirPort Express, AirPort Extreme, and AirPort Time Capsule) using Apple's AirPort Utility application. Subscribe
This How To video brings you through checking the status of your Time Machine backup. This is good practice to make sure that your data is safe from data loss. If you haven't set up a Time Machine backup yet, click here for How To: Set up Time Machine...
There has been a surge in fake tech support calls recently. Don’t Believe Them! They Are Lying!
Rochester's Apple Authorized Premium Service Provider and Apple Authorized Reseller
© 2023 Jessi Group, Inc. Apple, the Apple logo, Mac, MacBook, MacBook Air, MacBook Pro, iPad air, iPad pro, iPad mini, iPhone, iPod touch, iPod nano, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.