Return Policy

ALL non-defective returns will incur a 25% restocking fee.

Unopened boxes may be returned within 14 days. Opened boxes may be returned within 14 days for store credit only. Must include complete and intact packaging to be returned.
Software and Books are NOT returnable, opened or unopened.
Due to health concerns, headphones/earphones cannot be returned once opened.

For defective items beyond 14 days, please contact the manufacturer for warranty claims.
NO RETURNS ON DISCONTINUED ITEMS. NO RETURNS ON CUSTOM ORDERS. CUSTOM ORDERS CANNOT BE CANCELED. NO RETURNS ON CLOSE OUT, FINAL SALE, OR YESTERDAY ITEMS. ALL DEPOSIT’S ARE NON-REFUNDABLE. NO RETURNS ON CONSIGNMENT EQUIPMENT.
Store Credit only. No Charge Backs on Credit Card Purchases. Cash payment required for Used and Consignment equipment.
Invoices unpaid beyond the terms shown are subject to an interest charge of 1.5% per month, together with reasonable costs of collection, including attorneys fees. $50.00 fee for returned checks, plus bank charges. Returned checks, along with the returned check fee may be electronically presented to your bank.
Jessi Group, Inc. will not be responsible for manufacturer rebates. It is the end user’s responsibility to follow the terms and conditions of all manufacturer rebates.

Please contact us at (585)924-1920 or email us at contact@jessigroup.com

Rochester's Apple Authorized Premium Service Provider and Apple Authorized Reseller

© 2016 Jessi Group, Inc. Apple, the Apple logo, Mac, MacBook, MacBook Air, MacBook Pro, iPad air, iPad pro, iPad mini, iPhone, iPod touch, iPod nano, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.

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Victor Store

7716 Victor Mendon Rd Victor, NY 14564

Showroom Hours:

M-Th: 10am-6pm
Fri: 10am-5pm

SAT: 9am-1pm
SUN: CLOSED

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