Service With No Appointment Necessary!

In-Warranty

Mac-Ave services hardware covered under Apple’s one year warranty or the Apple Care Extended Warranty Program. Serviced products covered under the Apple Warranty and AppleCare Protection Plan are free of charge. All you do is bring your computer in, we fix it, and you take it home. No payment necessary¹.

Out of Warranty

Your computer is out of warranty? Want to repair it? Upgrade it? Sell it? We can help you determine the best way to go. The service rate for a computer that is out of warranty is $90 per hour plus the cost of any additional parts required to get your computer fixed.

On-Site Service

Don’t feel like coming to us? We can come to you! Mac-Ave offers an On-Site Service to customers that need assistance at home or in the work-place. For $150² an hour for labor, a technician will work with you to fix any problems or issues you want addressed. *On-Site service also includes a travel fee of $45 an hour.

Data Backup/Recovery

Data is lost? Or you want it Backed-Up just in case? Mac-Ave offers a back-up and recovery service!

Software/Hardware

Don’t know what is wrong with your computer? Want a price estimate for a fix? Mac-Ave will run diagnostics on your Mac or PC and determine how much it will cost to fix your computer and we get back to you and discuss your options.

Service Request Form

Click the button below to be directed to our pre service form. This will help speed up your check-in process and get your device back to you sooner.

Service Form

¹Apple warranty covers hardware issues only. If the product is under Warranty but the service does not qualify for warranty coverage then a standard service rate of $90/hour of labor and cost of parts is required. If a warranty repair is quoted as out-of-warranty and is refused then a service fee of up to $90 may be assessed.

²On-Site Service rate is $150 per hour with a travel fee of $45 per hour of travel.

MAC-AVE

Rochester's Apple Authorized Premium Service Provider and Apple Authorized Reseller

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