Welcome to Mac-Ave Support
Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues.
Ensure that your device receives the repair and service it deserves. Only Apple and Apple Authorized Service Providers have the knowledge and parts required to repair an Apple device. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
One with One
Schedule a time to sit down with a Tech for a One with One training.
One with One training is an opportunity for you to get any and all of your computer related questions answered by our Techs.
One with One training is $75/hour.
AppleCare and Warranty
Get additional repair coverage and support from Apple. Find out if your product is still under warranty or learn more about purchasing AppleCare products.
Apple Support Numbers
Accessibility and assistive technology
Apple Quick Links
Apple worldwide phone numbers
See all Apple phone numbers around the world.
For mobile carrier plans and billing or network issues, contact your mobile carrier.
Lost or stolen Apple products
If you have lost or found an Apple product, get information on using Find My for iPhone, iPad, or iPod touch, or Mac to help find your device. You can also contact your local law-enforcement agency to report it.
24/7 Accessibility support
If you use an accessibility feature or assistive technology, you can get direct access to Apple representatives who are trained in providing support using accessibility services. Find the accessiblity and assistive technology phone number for your country or learn more and get help with accessibility features.
+1 585 924 1920
7716 Victor Mendon Rd
Victor, NY 14472
Get In Touch
We're here to answer your questions
Rochester's Apple Authorized Premium Service Provider and Apple Authorized Reseller
© 2018 Jessi Group, Inc. Apple, the Apple logo, Mac, MacBook, MacBook Air, MacBook Pro, iPad air, iPad pro, iPad mini, iPhone, iPod touch, iPod nano, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.