Need Help?
Getting started is as easy as one, two, three
One
Fill out a support ticket
This provides us with all our required information to get you started. Leaving out our own misinterpretations and typos.
Two
Receive a 5 digit Support Ticket ID
It takes 1-2 business hours (between 10am-6pm Monday-Friday) for a Support Ticket ID to be generated and sent to you via email or text.
Three
Bring in for service
You can drop your device off Mac-Ave anytime after you receive the 5-digit Support Ticket ID. Or you can schedule an appointment if you would prefer but that’s not entirely required.
Sale Items
- Sale!
Bandolier Roxanne Black – Rose 7Plus
Original price was: $128.00.$99.00Current price is: $99.00.1 in stock
- Sale!
Filterbuy 16x30x1 Air Filter MERV 13 Optimal Defense (6-Pack), Pleated HVAC AC Furnace Air Filters Replacement
Original price was: $105.00.$45.00Current price is: $45.00.in stock
- Sale!
FS Prodigee iPhone 11: Super Star, Smoke
Original price was: $34.99.$31.99Current price is: $31.99.2 in stock
- Sale!
Prodigee iPhone 11 Pro Max: Super Star, Smoke
Original price was: $34.99.$27.99Current price is: $27.99.1 in stock
- Sale!
Prodigee iPhone 11Pro: Super Star, Clear
Original price was: $34.99.$27.99Current price is: $27.99.1 in stock
- Sale!
Prodigee iPhone 16 Pro Max: Super Hero, Clear
Original price was: $49.99.$39.99Current price is: $39.99.1 in stock
- Sale!
Prodigee iPhone 16 Pro: Magneteek, White
Original price was: $49.99.$39.99Current price is: $39.99.1 in stock
- Sale!
Prodigee iPhone 16: Super Hero, Clear
Original price was: $49.99.$39.99Current price is: $39.99.1 in stock
- Sale!
Prodigee iPhone 16: Super Hero, Smoke
Original price was: $49.99.$39.99Current price is: $39.99.1 in stock
BEWARE!
Don’t fall victim to scammers posing as Apple, Amazon, Microsoft, Google, etc.
Retail
We sell new and used Apple products (MacBooks, iMacs, iPads, iPods) with a wide range of accessories.
Express Service
With our in-house service department and Apple-certified technicians. We can get your Mac or iPhone back up and running sooner.
Training
Our knowledgeable staff is always available to schedule a time to sit down and answer any and all of your technology related questions.
On Site Service
With on-site service there is no need to worry about downtime while your equipment is in the shop. We can send a technician to your location to solve any of your IT woes.
Highly professional, so friendly, great work. They had a new battery in my phone in 1.5 hours on a busy day! Highly recommend using their online form which gets you all ready for the appointment. They also have absolutely top notch safety measures in place during COVID-19 and continue to be a great service during this time. Thank you!
Apps are available on the App Store. Title availability is subject to change.
(1)Accessories are sold separately.
(2)Battery life varies by use and configuration. See www.apple.com/batteries for more information.
+1 585 924 1920
Customer Service
7716 Victor Mendon Rd
Victor, NY 14472
M-Th: 10am-6pm
Fri: 10am-5pm
Sat: 9am-1pm
Sun: Closed
Get In Touch
We're here to answer your questions